Shipping Policy

Last updated: June 21, 2026

Order Processing

Orders are typically processed within 1 to 3 business days, excluding weekends and holidays. Processing times may be longer during high-volume periods, product launches, weather delays, or carrier disruptions.

Shipping Rates

Shipping rates are calculated and displayed at checkout based on the delivery address, package weight, shipping method, and carrier availability.

Delivery Times

Estimated delivery times are provided by the shipping carrier and are not guaranteed. PureRynse is not responsible for delays caused by carriers, weather, incorrect addresses, or events outside our control.

Shipping Address Accuracy

Customers are responsible for entering a complete and accurate shipping address. PureRynse is not responsible for orders shipped to an incorrect address provided by the customer.

Lost, Stolen, or Delayed Packages

If tracking shows that a package was delivered but you did not receive it, please contact the carrier first. PureRynse is not responsible for stolen packages after confirmed delivery, but we will review each situation when contacted.

Damaged or Leaking Packages

If your package arrives damaged or leaking, contact us within 7 days of delivery at purerynse@gmail.com with your order number and clear photos of the package and product.

Shipping Restrictions

Some addresses or regions may not be available for shipment. Available shipping options will appear at checkout.

Contact

For shipping questions, contact PureRynse at purerynse@gmail.com